After sales

For the best possible service we recommend that you contact us via phone (+31(0)628842174) or the contact form in case of a problem with one of our products. Often the problem can be solved or prevented altogether by carefully following the directions in the manual, see link below. If this isn't the case, premature wear & tear of all all mechanical and electronic parts (except for the cutting blades and wires) is covered by a one-year warranty. Also it is possible to order spare parts through this site's parts section.